CLAMP Chat: Documentation is Dead, Long Live Documentation!

CLAMP’s first CLAMP Chat for the 2021-2022 academic year will take place on Friday, October 15, from 2:00-3:00 PM Eastern Time. Carly Born from Carleton College proposes to solve the age-old problem that “No one reads the documentation” through the use of Moodle’s User Tours feature. Experience with faculty members suggests that everyone–new and tenured faculty alike–are googling for answers rather than using the documentation provided or just contacting their support professionals. What if writing help articles is a waste of time, and just-in-time documentation, the kind that pops up when you visit a page for the first time, is the way to go? In Moodle, these are called User Tours, and there is an opportunity for CLAMP to work together to produce a collection of User Tours that are specific to small colleges and lighten our collective load!

The chat will take place over Zoom. Please register for the chat using this link: https://us02web.zoom.us/meeting/register/tZIkdO-orj4rHdBspLTmnqlUqIStw6kCr4Zi.

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